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Resources
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Frequently Asked Questions About Medical Transcription Services |
Q: Am I required to purchase additional medical transcription hardware or software to run on my office computers?
A: No. You may access your account information and medical transcription files with your computer and high-speed internet access.
Q: Am I required to sign a long-term contract for your medical transcription services?
A: No. Advantec Medical Transcription values each client's business and we are confident in our ability to provide you with the highest level of medical transcription and electronic medical records service you can find. You may terminate our medical transcription or EMR services at any time.
Q: Am I required to buy special recorders or equipment?
A: No. You can use the telephone and your office computer with high-speed internet access. You may also purchase specific Olympus recorders if you prefer to have a hand-held device.
Q: Am I required to purchase expensive medical transcription or EMR software?
A: No. All medical transcription and EMR software will be included with your service.
Q: Are there any initial setup fees for your medical transcription service?
A: No. When enrolling in our medical transcription service, you will only be charged a per line rate.
Q: Does Advantec Medical Transcription require a minimum amount of doctors or lines?
A: No. Advantec Medical Transcription welcomes any size medical practice, with any medical dictation needs you may have.
Q: Is your medical transcription or EMR software HIPAA compliant.
A: Yes, all our medical transcription and EMR solutions are HIPAA compliant.
Q: Is technical support available for your medical transcription and EMR services?
A: Yes. Advantec Medical Transcription will be happy to answer any questions for you and will be available to ease your transition into our medical transcription or EMR services.
Q: Can medical doctors use any telephone to dictate files?
A: Yes. Any phone will work however land lines are most efficient. Digital recorders may also be used for medical transcription.
Q: May medical doctors use both telephone and a recorder to dictate?
A: Yes. Each doctor in the medical practice may choose any device to dictate with. Doctors may also switch methods at any time using any combination that makes their medical dictation most convenient.
Q: Does Advantec Medical Transcription provide STAT medical dictation service?
A: Yes. Advantec Medical Transcription offers a 2-hour STAT medical dictation service Monday through Friday 8 to 3. Please call (352) 686-8680 for details.
Q: How do we get our medical transcription?
A: Your medical doctors and administrators may log in to our server to view, edit, electronically sign, deliver, print, save, or download your transcribed files from any computer by using a username and password.
Q: Is it possible to customize the medical transcription software?
A: Yes. Most clients find that the advanced features of our medical transcription software are more than enough, but if there is something that you should need specifically, customization is available.
Q: Does your medical transcription software integrate with EMR software?
A: Yes. Custom programming is available if EMR integration needed.
Q: Is your medical transcription software HL7 compatible?
A: Yes, our medical transcription software is HL7 compliant.
Q: Will our medical transcription files always be available?
A: Yes, we keep a backup of all of your medical transcription files so you will have access and search options whenever needed.
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